FAQ

Questions, answered straight.

If something isn't covered here, call 864-400-1616 or send a message and we'll answer it directly.

What does Axiium Systems actually do for my business?

We set up and run your complete front office. That means a lead capture website built for your trade, an AI receptionist that answers calls, texts, and website chat 24/7, automated review requests after every job, and ongoing re-marketing to your past customers. It is one connected system, not four tools you have to stitch together.

Is this only an AI receptionist?

No. The AI receptionist is one of four core pillars. Your website, your review generation, and your re-marketing carry just as much weight — and eight more tools are included at no extra cost. Most contractors see the biggest gains when all four run together.

What exactly is the AI receptionist?

Think of it as a front desk that never clocks out. It handles calls and texts around the clock, qualifies leads, answers common questions, books appointments, and routes the calls that need a human to the right person.

Is this going to replace my team?

No. It supports your team instead of replacing it. It handles the repetitive communication — the after-hours calls, the follow-ups, the review requests — so your people can spend their time on the work that actually needs them.

Do I get a new website?

Yes. A lead capture website built for your trade and optimized for local search, with tap to call, quote forms, and web chat built in.

Will this help me get more reviews?

Yes. After every job, your system automatically asks the customer for a review, and follows up with the ones who don't respond the first time.

What happens with my past customers?

The re-marketing machine automatically reaches back out to past customers to reactivate them — before they call somebody else.

Do I need to change how my business operates?

No. The system is built around the way your business already works, including your hours, your service areas, and how you want calls routed.

Do I need technical skills?

No. Everything is done for you. You approve the setup, we build it, and you get training on the parts you touch day to day.

How long does setup take?

Most systems go live in about 10 business days.

How much does it cost?

One flat price: $497/month, or $4,970/year — two months free when you pay annually. No tiers, no surprise add-ons. Every contractor gets the same complete system.

Is there a long term contract?

No. It is month to month, and you can cancel any time.

Is there any guarantee?

Yes. If your system does not capture a lead you would have missed in your first 30 days after it goes live, your next month is free.

What makes Axiium Systems different?

We work only with home service contractors, and we sell one complete system instead of a menu of add-ons. The result is simpler to run, easier to price, and built around how contractors actually win work.

Still have a question?

Book a strategy call and ask it directly. No pitch deck, no pressure — just a conversation about how your front office runs today.